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Returns

Not sure about your accessory? Contact us within 14 days of delivery to arrange a return!*

Because of the nature of these items, unless they arrive damaged or defective,  we cannot accept returns for:
  • Custom or personalised orders, including made to measure garments.
  • Intimate items (for health/hygiene reasons).
*If you are not satisfied with your accessory for any reason we are happy to accept the return of unworn accessories and provide a full refund excluding postage.

All Mico Couture garments are made to measure and for this reason we cannot accept garment returns. Please take care when measuring yourself for your garment and if you are unsure you have done so correctly please contact us before/during your purchase for pointers and help.

If you feel your garment has not been made to the measurements you provided please contact us immediately. Please be aware that the unstretched measurements of your latex garment will be smaller than your actual body measurements.

We are happy to replace any standard accessory with an alternate size or colour, requiring just the standard P&P charge for the item to return it to you. Please feel free to try on your accessories but they must be returned in an unused and unpolished state in order for a refund or replacement to be issued.

Customised or custom sized accessories cannot be returned.

Please DO NOT send anything back to Mico Couture without agreeing this with us first as unexpected items may not be accepted from the deliverer and we will not refund the cost of postage if items are returned to the sender as a result of this.

Please send all items by recorded delivery (or an equivalent signed for service) as Mico Couture cannot be held responsible for any items that become lost or damaged once in the possession of the postal service you are using.

Mico Couture are not responsible for damage sustained to garments during inappropriate use, please see our Care Guide for guidance on how to look after your latex.

Northern Rubberworks Care Guide for Rubberists

Your mucky new look has arrived!

Here’s how to keep the colour and shine looking like new, wear after wear after wear:

  • First thing to do is wash off it’s travel talk with warm water, mild soap, and a soft cloth
  • Hang up to drip dry, then gently pat dry with a soft towel 
  • Make sure there are no water droplets left, then lightly coat the insides in our reyt good Dressing Aid
  • Follow the above instructions for washing between wears
  • Lubricate your latex by applying our amazing Dressing Aid to the inside, then slide on delicately to transform yourself for the evening
  • Use one of our Specialist Rubber Polishes to keep the gloss and colour looking like new

Love your rubber! 

  • Be careful with sharp objects, including nails, jewellery and hair accessories 
  • Don’t scrub while washing, treat it gently like a lover (or maybe not…)
  • Using lube and polish that contain petro-chemicals is unkind to your rubber, that’s why we take the danger out by selling our own
  • Like many of us latex longs for the dark, so don’t store it in direct sunlight or the colour can fade
  • No folding or hanging on metal hangers
  • Never store whites and colours together 

Our garments are not suitable for people with allergies to:

  • Latex
  • Nicol
  • Silicone based polish
  • Talcum powder

Remove the garment and seek medical advice if you have any adverse reaction.

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